Effective Date: 7th June 2025.

TERMS AND CONDITIONS

1. Introduction

Welcome to Perfected Media ("we", "our", or "us"). We provide artificial intelligence-related services, including consultancy, contract work, and software development, via our website at https://perfected.media.

By using our Services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must not use our Services.

Perfected Media is a company registered in England and Wales with a registered address at Old Beeches, Turners Green Road, Wadhurst, England, TN5 6EA, United Kingdom.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts.

3. Account Access

You may need to register an account to access some Services. You agree to keep your account details secure and inform us immediately of any unauthorised use. We may suspend or terminate accounts that violate these Terms.

4. Scope of Services

We provide bespoke AI and software solutions on a contractual basis. These may include fixed-term projects, one-off deliverables, and retainer-based services. Specific service terms will be outlined in individual contracts or agreements.

5. Payments and Refunds

• Payment terms are set out in individual service agreements or invoices.
• For subscription-based services or retainers, recurring charges may apply as agreed.
• Refunds are only issued where required by law or as explicitly stated in the service agreement.

6. Intellectual Property

Unless otherwise agreed in writing, all intellectual property produced by us remains our property until full payment is received. We grant you a licence to use deliverables as specified in the relevant agreement.

7. Confidentiality

We treat all client data and project information as confidential and expect you to do the same with our proprietary information. Confidentiality obligations survive the termination of any agreement.

8. Disclaimers

The Services are provided "as is" and "as available". We make no guarantees that our Services will meet your specific requirements or that they will be uninterrupted or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect or consequential losses. Our total liability is limited to the amount you have paid us for the Services in the preceding 12 months.

10. Termination

Either party may terminate Services in accordance with the agreed contract terms. Upon termination, all outstanding fees become immediately due, and any licences granted to you will cease unless otherwise agreed.

11. Governing Law and Jurisdiction

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Updates to Terms

We may update these Terms periodically. Continued use of the Services implies acceptance of the updated Terms.

13. Contact Us

For any queries, contact us at: info@perfected.media

PRIVACY POLICY

1. Introduction

This Privacy Policy outlines how Perfected Media collects, uses, and protects your personal data. We comply with the UK GDPR, Data Protection Act 2018, and PECR.

2. Data Controller

Perfected Media is the data controller. Registered address: Old Beeches, Turners Green Road, Wadhurst, TN5 6EA, UK.
Email: info@perfected.media

3. Information We Collect

We may collect:

• Identity and contact data (name, email)
• Technical data (IP address, browser type)
• Usage data (site interactions)
• Payment data (processed by Stripe; not stored by us)

4. Use of Data

We use your data to:

• Deliver and manage Services
• Communicate with you
• Comply with legal obligations
• Improve our offerings

5. Legal Bases

We rely on contract performance, legal obligation, consent, and legitimate interest as lawful bases for processing personal data.

6. Sharing Data

We share data with trusted third parties (e.g., hosting, payment processors, advisors). We do not sell your data.

7. Data Transfers

If data is transferred outside the UK, we use appropriate safeguards such as Standard Contractual Clauses.

8. Data Retention

We retain data only as long as necessary for the purpose collected or as required by law.

9. Your Rights

You have rights to access, correct, delete, or restrict processing of your data. Contact us at info@perfected.media to exercise these rights.

10. Updates to Policy

This Privacy Policy may be updated periodically. Check our website for the latest version.

COOKIE POLICY

1. Use of Cookies

We use essential and analytics cookies to improve functionality and understand user behaviour. By continuing to use our website, you consent to the use of cookies.

2. Managing Cookies

You can disable cookies in your browser settings. This may impact certain features of our Services.

3. Contact

For any cookie-related concerns, contact us at info@perfected.media